Ohio Edison Phone Numbers and Emails

Toll-Free Number:

  • (800) 633-4766
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Ohio Edison Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Ohio Edison is 8006334766.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Ohio Edison mainly because of staff, account, payments and charges.

PissedConsumer Club

Contact Information

Ohio Edison Help Center:

Ohio Edison Rating Based on 8 Reviews

Rating details

2.1
more details
Reliability
Customer service
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of Ohio Edison Customer Service Calls

205 TOTAL
CALLS
01:29 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ohio Edison?

Payments and Charges Question:

  • “Bill balance”
  • “I need a human to discuss overdue payment for acct ending in 2722. Cut off date is 8/3/2023. I am calling from another state and have questions before I pay with my credit card”
  • “Transfer billing acct to auto pay checking”

Staff Question:

  • “New service”
  • “Start service”
  • “To set up electric service”

Request for Information Question:

  • “Electric vehicle assistance”
  • “Checking on a bill”
  • “About my bill and I'm on disability and oxygen. Only for a bill which is only 107. Im on oxygen and can't pay until the 3rd of November. I need my oxygen and its off really”

Account Question:

  • “Sign up for LIHEAP”
  • “I cant access my account”
  • “To get account number”

Product/ Service Question:

  • “Disconnect”
  • “Support line from pole to ground is broke windy dayThe post Waze and the line from the road back to the garage with polis is the moving a lot to dollar car just in case the pole which nap line to come down to try to prevent any further problems”

Other Question:

  • “No power”
  • “Switching electric”
  • “Transformer problem”

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