Kodey Wri
map-marker Painesville, Ohio

No power

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No communication on when power will be restored. ZERO COMMUNICATION that is unacceptable to not have a time or estimate
View full review
Anonymous
map-marker Antioch, Tennessee

Miranda was very helpful in explaining how to apply for a medical certificate in this particular case of an overdue balance, and how to add a case manager’s name as an advocate for client.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need a human to discuss overdue payment for acct ending in 2722. Cut off date is 8/3/2023. I am calling from another state and have questions before I pay with my credit card
View full review

User's recommendation: Call, be patient, have acct info available, take notes, be kind!

Aarron Kjf
map-marker Canton, Ohio

Change phone number and billing address

No one has contacted me about the pole in the middle of my yard. It was suppose to be moved and it hasn't happened yet.
View full review
Deb S Lzs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brook Park, Ohio

Forgotten in Rowsburg,Ohio?

We have been without power since the storms. We are retired and on a fixed income. We have a generator but with gas the price it is, we only run it occasionally. This is horrible.
View full review
Susan V Ydg
map-marker Dayton, Ohio

Question about billing

Rather than an answer I got forwarded to an attorney. Not paying a buck to speak to an attorney when Ohio Edison are the ones responsible.
View full review

Preferred solution: Price reduction

User's recommendation: Run, run like the wind!!!!!

Anonymous
map-marker Leetonia, Ohio

Conficting information

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
After being told about what I needed to pay on my bill, it was all changed when it was time to call in to make the payment. I was disconnected and had to call back in. One representative got snippy with me. When I asked a legitimate question she acted like it was a problem to answer. Made excuses! I hate Ohio Edison so much. They lost in court and owe all of us money. They rip people off. Rant over!!
View full review
Anonymous
map-marker Freedom, Ohio

Electric out!!

Wind was blowing super hard for hours and I was told a tree fell on electric line,once they moved it electric came back on.
View full review
Anonymous
map-marker Mansfield, Ohio

The gentleman was very professional

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
He was professional and I thank God for his attitude was very pleasant. Ohio Edison need more like the gentleman who assisted me.
View full review

User's recommendation: Ohio Edison needs more personnel like him

Charlotte K Khj
map-marker Akron, Ohio

Tree service

A large evergreen needs to be cut down by Anytime Tree Service which is too close to the road and power lines to be safely accomplished. They advised me to call you to top this tree , which would be free of charge, in order to remove the dead tree. They are on the property today removing other trees and will need to come back to finalize the job. Your prompt service will be greatly appreciated by all. Thank you very much! C Charlotte
View full review

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Strasburg, Ohio

2 start a payment plan

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I tried 2 call 2 set up a payment plan but didn't know how 2 work the automated voice thingy n couldn't get ahold of anyone.
View full review
Regina B Eoh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Outage

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This is another outage in a long list of constant outages, sometimes with no apparent reason. Very frustrating.
View full review
Pros:
  • Bills on time

Preferred solution: Deliver product or service ordered

Robert T Znb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tree fell infront of property knocking out the current

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
She was very professional thanks
View full review

Preferred solution: Nothing just re store service

NIKKI K Nsi
map-marker Akron, Ohio

Power outage

Line down in front yard. Left for 3 hrs. Said it be up n running. Came home. Some guy in oh ed truck said i cant walk up driveway. Sat and waited1 hr. Walked up got into house. Called oh ed again, they on way. Guy still in drive, 2 hrs later-called again oh ed, same girl, in drive she said. Lines down but not live(?) like i test it. Called again, said they down road on their way. Waited. Called again asked gor supervisor, 24 to 48 hr wait, said ok. But the rep told me not to worry. Let my pup out. Hes laying dead in my yard. Guess they told me truth. Wires not live!!!!!
View full review
Loss:
$100000
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous
map-marker Fremont, California

Review in Other category from Fremont, California

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Worst company ever. We paid them over 1000 last month and then same thing this month. My bill is so screwed up and they refuse to help me. I ask for help and they are rude and act like 1000 is no big deal. I am having to sell our house hold furniture to feed my family. I hope someone knows how to stop their high rates and fire their non caring staff. I am in the medical profession and we never turn anyone away and want to help them. This company must hire people with no heart, nor does this company care about it here, just money. Ran and owned by the devil
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article